Cancellation and refunds

This English text is a translation for your convenience. The Dutch version is legally binding.

Last updated on 5 November 2026.

Cancelling is just as easy as signing up. Below you can read how it works and when you get your money back.

Use it free first

You use the free version without payment details and without an end date. You only pay once you choose Pro yourself.

Cancelling

• You cancel in the app via Settings → Subscription → Cancel subscription, or via the link in the email you received from Paddle when you paid.
• If that does not work, send an email to [email protected]. We will then arrange it for you.
• After cancelling, you keep Pro until the end of the period you have already paid for. After that, you go back to the free version. The data on your device stays where it is.
• Monthly subscription: you cancel whenever you want. It stops at the end of the current month.
• Annual subscription: you have paid for a full year and keep Pro until the end of that year. Cancelling means the subscription does not renew after that. You only get money back for the current year within the cooling-off period below. After an automatic renewal, you can cancel on a monthly basis.

Refunds

• Within 14 days of the day you take out Pro, you get the full amount back if you want, without giving a reason. Send an email to [email protected] or request it via Paddle.
• If you cancel an annual subscription after it has renewed automatically, you get back the part you paid in advance for the months after your notice period.
• We refund you within 14 days at the latest, via Paddle and using the same method you paid with. The money is usually in your account within 5 to 10 working days.

Who processes the payment?

Ordering and payment are handled by Paddle, which is officially the seller (Merchant of Record). Paddle takes care of the payment, the invoice and the VAT. Paddle's terms of sale also apply. You can always ask us questions about your subscription via [email protected].