Delete your Scotis account

Last updated on 13 November 2026.

This page explains how to have your Scotis account deleted, and which data we then erase. It applies to Scotis in your browser and to the Scotis Android app on Google Play (developer: Scotis).

Using Scotis without an account?

Then all your numbers are stored only on your own device. We hold nothing about you. You delete it yourself: in the app via Settings → Backup → Erase all data, or by uninstalling the app.

How to request deletion of your account

Send an email to [email protected] from the email address of your Scotis account.
Use the subject: Delete account.
We confirm within 5 working days and delete your account within 30 days. We let you know when it is done.

Email us to delete your account

Do you still have a paid subscription? Cancel it first (see Cancelling and refunds), or mention it in your email and we will sort it out together.

What we delete

Your Pro account: email address, password hash, licence and the devices you are signed in on.
Your encrypted sync file and its encrypted backup copies.
Your push notifications: the address of your browser or phone and your price limits.

What we keep, and for how long

Payment and invoice records that the law requires us to keep for our accounts, for up to 7 years. They contain none of the numbers from your app.
Anonymous visit counts, not linked to you, for up to 13 months.